Believe it or not, we are down to our final metrics post! We’re going to close things out today with change management – something that isn’t specific to security, but comes with security implications.
Our change management process is:
Monitor
Schedule and Prepare
Alter
Verify
Document
Variable
| Notes
—|—
Time to gather change requests
Time to evaluate each change request for security implications
| Variable | Notes |
|---|---|
| Time to map request to specific actions/scripts | |
| Time to update change management system | |
| Time to schedule downtime/maintenance window and communicate |
| Variable | Notes |
|---|---|
| Time to implement change request |
| Variable | Notes |
|---|---|
| Time to test and verify changes |
| Variable | Notes |
|---|---|
| Time to document changes | |
| Time to archive scripts or backups |